callcenter-outsource-india.com » About Domain Expertise

Domain Expertise

Call Center-Outsource-India has gained experience and brought best practices to various processes in the domains serviced. We provide a wide array of inbound, outbound and back-office services to clients in the financial services, insurance, technology, telecom, retail and travel and hospitality verticals.

Call Center-Outsource-India seeks to work as a partner with each client, delivering cost as well as quality benefits that have a long-term impact. Our Project Management, People, Processes, Platform, and Performance framework allows us to scale very rapidly and deliver quality customer service on time, every time.

Financial Services

Call Center-Outsource-India is providing support for a wide array of banking and financial services products and services. Our strong focus on speed of execution along with process improvement and quality control has provided the transformational benefits of outsourcing to our clients.

Some of the services include:

E-Commerce and Retail

Call Center-Outsource-India has significant experience in delivering customer satisfaction in a high volume environment and provides scalability with flexibility. Call Center-Outsource-India have the unique distinction of servicing diverse product ranges of online retailers and retails chains from books, toys, electronic products, Internet properties to education savings.

Some of the services include:

Travel and Hospitality

Call Center-Outsource-India understands that the travel and hospitality industry is very dynamic and the competition is increasing with the newer distribution models available. The agents / associates at Call Center-Outsource-India help in fulfilling customer demands thus ensuring customer loyalty. We have the necessary competencies to deliver superior service for our clients in airline, hotels, car rentals and travel management companies.

Services include