1) What are the primary objectives of your telemarketing campaign? |
Mortgage or insurance appointment setting |
Introduce product or service to new customers |
Promote products or services |
Schedule appointments for your sales team |
Outsource cold calling |
Perform market research and surveys |
Update and clean a list or client database |
Other (please specify): |
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2) Who is your target market? |
No - our practice/business does not currently use medical billing |
Consumers / Residential numbers |
Small businesses |
Medium-sized businesses |
Large Enterprise |
Non-profit organizations |
Other (please specify): |
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3) How many contacts would you like to reach out to during this telemarketing campaign? |
Not sure |
1 to 2,000 |
2,001 to 4,000 |
4,001 to 8,000 |
8,000 to 20,000 |
20,000+ |
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4) Do you already have a lead list to call? |
Yes, I have my own lead list |
No - I need some help obtaining a proper lead list |
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5) Do you have a budget for this telemarketing campaign? |
$1,800 or less |
$1,801 - 2,500 |
$2,501 - 5,000 |
$5,001 - 10,000 |
$10,001 - 20,000 |
$20,000+ |
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6) Have you done this campaign in the past or a first time initiative? |
First-time campaign |
Ran a similar campaign in the past |
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7) When would you like to launch your telemarketing program? |
Immediately |
Within 10 business days |
Within one month |
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8) Please describe your company's products and/or services |
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9) Please describe the purpose of this campaign in more detail and any additional requirements you may have.(e.g. campaign goals, market demographic, specific training required, script requirements, deadlines etc.) |
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10) Type of Service needed |
Inbound |
Outbound |
Interactive Voice Response |
Other (please specify): |
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11) Category of Service needed |
Sales |
Customer Service |
Lead Generation |
Technical Support |
Other (please specify): |
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12) Volume of Service needed |
Number of Hours |
Calls |
Leads |
Sales |
Other (please specify): |
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13) Services Needed: |
Consulting |
Inbound Call Center |
Outbound Call Center |
Interactive Voice Response |
List Services |
Scripting |
Data Services |
Fulfillment Services |
Payment Processing Services |
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14) Does your program require inbound calls, outbound calls, or both? |
Inbound |
Outbound |
Both |
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15) How many inbound or outbound calls do you estimate per month?15. How many inbound or outbound calls do you estimate per month? |
Inbound: |
Outbound: |
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16) What is the purpose of the call? |
Sales |
Appointment Setting |
Lead Generation |
Market Research |
Customer Service |
Customer Retention |
Database Update |
other (Please Specify): |
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17) Will call contact be with Businesses or Consumers? |
Business - Title(s) of contact: |
Consumer |
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18) When do you anticipate your program will begin and end? |
Begin: |
End: |
Ongoing Program |
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19) What product or service do you provide to your customers? |
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20) Please provide us with any additional comments you feel is important about your company, your program or your requirements. |
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